Payment Policy

At Inwati, we are committed to providing a seamless and secure payment experience for all our customers. Please review the following payment policy to understand the payment methods and procedures available on our platform.

1. Accepted Payment Methods

We accept the following payment methods on our website to ensure maximum convenience for our customers:

  • Debit And Credit Card: Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, Union Pay, Visa Electron, Elo, HyperCard
  • PayPal: A fast, easy, and secure way to pay.

2. Currency

All transactions on Inwati are conducted in Euros (€). Please ensure your payment method is enabled for Euro transactions if you are shopping from outside the Eurozone.

3. Payment Security

We prioritize the security of your personal and payment information. All transactions are encrypted and processed through secure payment gateways that adhere to the highest industry standards. We use SSL (Secure Socket Layer) technology to protect your details.

4. Payment Verification

For your protection and to prevent fraud, orders may be subject to payment verification. If additional verification is required, our team may contact you for further information before your order is processed.

5. Payment Issues

If you experience any issues during the payment process or your payment is declined, please try the following:

  • Ensure that your card details are entered correctly.
  • Confirm that your card has sufficient funds.
  • Contact your bank or card issuer to verify that no blocks are preventing the transaction.

If you continue to experience issues, feel free to reach out to us at support@inwati.shop for further assistance.

6. Payment Confirmation

Once your payment is successfully processed, you will receive an email confirmation with the details of your order and payment. Please keep this email as a reference for any future inquiries.

7. Refunds and Returns

If you are eligible for a refund based on our Return and Refund Policy, the amount will be credited back to the original payment method used for the purchase. Please note that it may take 5-10 business days for the refunded amount to appear in your account, depending on your payment provider.

8. Taxes and Duties

All prices listed on Inwati include applicable taxes within the Netherlands. No additional taxes will be charged at checkout. Since we only ship within the Netherlands, there are no duties or import taxes for local orders.

9. Contact Information

If you have any questions or concerns regarding our payment process, feel free to reach out to us:

  • Phone: +31 970 105 21046
  • Email: support@inwati.shop
  • Address: Bergstraat 10f, 3035 TD Rotterdam, Netherlands
  • Business Hours: Monday – Friday, 09:00 am – 05:00 pm